AI Import Assistant

The AI Import Assistant will extract relevant information from your client files and notes and use it to complete the Scenario Setup pages of a new client scenario. You can then review a summary from the tool to proceed with any next steps (e.g., entering Contributions on the Planning Pages).

The AI import uses credits to upload your files. You receive 10 free credits each month with your subscription, and you can purchase top-up credits at any time for additional uploads.

AI Terms

To use the tool, you must agree to the AI Terms, which will be displayed for you when you first access the feature.

Quick video overview

Here is a 10-minute video overview.

You can create a new client file using the AI Import Assistant by clicking the dropdown arrow beside New Client at the top of the Clients page.

You can't use the AI Import Assistant to update an existing scenario or to add a new scenario for an existing client. You'll need to start a New Client entry to take advantage of the tool.

Once you've accessed the AI Import Assistant, you'll have the option to upload data that the tool will use to create a new client scenario. There are three types of data that you can provide.

1. Files

Supported formats include: txt, md, doc, docx, csv, xls, xlsx, pdf

Example files include:

• A completed client questionnaire.
• A client profile export from your CRM.
• Account statements.

2. Information

Optional details about the clients. This can be used to enter all client information or to supplement the uploaded files.

Example information includes:

• John's target retirement age is 65.
• Jane has an RRSP with $250,000 fully invested in equities.
• John and Jane have a household annual spending goal of $100,000 net of tax.

3. Instructions

Optional instructions for how you would like the data processed (e.g., interpreted and input into Snap).

Sample Instructions include:

• Make John the primary client.
• Group financial assets by account type.
• Use 30% Fixed Income and 70% Equity as the asset allocation for all Financial Assets unless noted otherwise.

For best results, we recommend using Snap's client questionnaire to gather relevant information from your clients. The document is designed to be client-friendly while gathering the required data in a structured manner that can be converted by the AI Import Assistant into a new scenario.

In most cases, the short version of the questionnaire is sufficient. The long version is designed for clients with corporations or more complex circumstances. You can find the most current questionnaires available here.

Once the scenario has been created, the feature creates a summary of what was completed and considerations to keep in mind. You can access the summary from the Scenario Notes available at the top of the software by clicking on the page icon.

The summary provides an overview of the information that was:

1. Imported successfully.
2. Included in the uploaded data that needs to be added to the projection manually.
3. Missing from the uploaded data.
4. Unclear how to best reflect in Snap.

You'll also want to Rename the scenario from the default of "Created by AI Import Assistant" to whatever your plan includes (e.g., Scenario 1 - Retirement at 65 with $80K target spending).

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The AI Import Assistant enters data throughout the Scenario Setup pages. You'll want to use the summary information in Scenario Notes and review each Scenario Setup page to confirm accuracy and completeness.

As an example, the AI Import Assistant may have entered the balance of a TFSA, but if the asset allocation wasn't clear, it would default to 100% Cash. You can update the Asset Allocation if it's known, or make a note to follow up with the client for confirmation.

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Each use of the AI Import Assistant requires processing by generative AI service providers. The amount of processing required depends on the information that is uploaded for processing.

Monthly Free Credits

All users receive 10 free credits every month, automatically added to their account on their subscription renewal date.

• For monthly subscriptions, credits are added on the monthly renewal date.
• For annual subscriptions, credits are added each month on the same calendar date as the annual renewal date. For example, if your annual subscription renews on April 20, you will receive your free credits on the 20th of every month.
• Unused free credits do not roll over to the next month.

Purchasing Top-up Credits

If you need more than your monthly free credit allowance, additional credits can be purchased at any time on your Billing page or on the AI Import Assistant page when your credits have run out. Top-up credits are shared across all users within the same team subscription and expire 1 year after purchase. Monthly free credits are used before top-up credits are accessed.

You can read more information about purchasing top-up credits here.

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Please keep the following considerations in mind to get the most from the AI Import Assistant.

• If you upload multiple files, they must describe the same client or couple.
• Please note that AI can make mistakes, so reviewing results is recommended.
• The accuracy of the results strongly depends on the clarity of your documents.
• Credit usage is proportional to the amount of information you upload.
• Some documents (e.g., PDFs, Complex Excel files with many sheets and/or dropdowns) consume significantly more credits than other formats.

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Below is an example summary placed in the Scenario Notes of a projection created by the AI Import Assistant. These notes will help you to understand what has been completed already and provide the next steps to consider.

Imported using AI Assistant:
• John (client): First name, last name, date of birth, 1 income, 3 assets
• Jane (spouse): First name, last name, date of birth, 2 incomes, 2 assets, 2 real assets
• Parameters: Province, start year






Information that can be added manually:
• RESP accounts for 2 children ($12,495, $10,430)
• Link between spouse's employment income and Manulife RRSP (6% employee contribution, 6% employer contribution)
• Mortgage ($345,150 balance) - missing interest rate and monthly payment required for import
• Life insurance
• Disability insurance






Information that was missing:
• Asset allocation breakdowns (cash, fixed income, equity percentages) - used fallback 100% cash for all assets
• Real asset cost basis - used current market value for home ($640,000) and vehicles ($15,000)
• Real asset appreciation rates - used fallback 0%
• Start year - derived as 2025 from statement period ending December 2024






Information that was unclear:
• Spouse's employment income: Combined $106,000 salary and $75,000 overtime as total $181,000
• Mortgage ownership: Listed under spouse's balance but may be joint

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