How do I view and change my billing information?
- Updating Credit card details
- The Billing Settings are displayed under the Organization Settings page. You can access this page by clicking your initials in the top right corner and selecting Billing Settings.
- You can view your upcoming payment, track your Referral Credits, and change your credit card. We email you a receipt for each payment.
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- Click Update to change your credit card information.
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- Enter your updated credit card number, expiry date and CVC (3 or 4 digits on the back of the credit card).
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NOTE: If you do not see a Billing Settings option under your name, you do not have online access. If you are part of a team in Snap, your team administrator will need to make billing changes and can use the Customer Portal (from Stripe) or call us at 1-888-758-7977 Option 1.
- Viewing and downloading past receipts
Customer Portal for Billing
- To view and download past receipts, please visit the Customer Portal, provided through our billing partner, Stripe.
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Click here to access the portal. |
- Enter your email address and a link will be sent to you to for access.
- Note that your email address must match the email address associated with the Snap Projections subscription.
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- Click the item in the Invoice History to download a copy for your records.
- You can also update the credit card from this screen.
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